Refund Policy

We offer the following refund policy for ListingGPT Pro subscriptions:

• 7-Day Money-Back Guarantee: New subscribers can request a full refund within 7 days of their initial purchase
• Monthly Subscriptions: Refunds are prorated for unused portion of the current billing cycle
• Annual Subscriptions: Refunds available within 30 days for unused portion
• Free Trial: No charges during trial period, cancel anytime

You may be eligible for a refund if:

• You request within the applicable refund period
• You have not violated our Terms of Service
• Technical issues prevented normal platform use
• Service was not delivered as promised

Refunds are NOT available for:

• Change of mind after the refund period
• Failure to use the service
• Accounts terminated for Terms of Service violations
• Partial months where service was actively used
• Requests made after account cancellation date

To request a refund:

1. Contact our support team at billing@listinggptpro.com
2. Include your account email and reason for refund request
3. We will review your request within 2-3 business days
4. Approved refunds are processed within 5-10 business days
5. Refunds are issued to the original payment method

Cancellation: You can cancel your subscription anytime from your account settings. You'll retain access until the end of your current billing period.

Refund: A refund returns money already paid and typically results in immediate account termination.

Refund processing times:

• Credit Cards: 5-10 business days
• PayPal: 3-5 business days
• Bank Transfers: 7-14 business days

Processing times may vary based on your financial institution.

If you have concerns about billing or refunds:

1. Contact our billing support team first
2. We will work with you to resolve the issue
3. If unresolved, you may contact your payment provider
4. Chargebacks should be a last resort after attempting resolution

In some cases, we may offer service credits instead of refunds:

• Platform downtime or technical issues
• Service interruptions beyond our control
• Customer satisfaction gestures

For refund requests and billing questions:

Billing Support: billing@listinggptpro.com

General Support: team@listinggptpro.com

Response Time: We respond to all billing inquiries within 24 hours during business days.

We may update this refund policy from time to time. Changes will be communicated via email and take effect 30 days after notification. Your continued use constitutes acceptance of the updated policy.